Global servicing staff now has a digital tool as its disposal to register the activity it performs on the containers. This gives management full traceability of all maintenance work, and thus a centralized overview of all servicing data. Also, the system contains the latest versions of all repair instructions and manuals, including recent modifications, and it enables remote support for training as well. According to the inContext people involved in the project, an interesting challenge in developing this global digital servicing platform has been fitting it to the working methods and skills of personnel in different countries and regions – for instance focusing on visual instructions and image support instead of text, to make the platform useable for people with a limited knowledge of English.
The annual ski trip had finally arrived, and this year the destination was the beautiful town of Åre. On Thursday evening, a group of more than 50 inContexters gathered at Stockholm station and boarded the night train to Åre, with some experiencing a night train journey for the first time. The theme of trying new things would continue throughout the weekend, with many firsts to come.