Global servicing staff now has a digital tool as its disposal to register the activity it performs on the containers. This gives management full traceability of all maintenance work, and thus a centralized overview of all servicing data. Also, the system contains the latest versions of all repair instructions and manuals, including recent modifications, and it enables remote support for training as well. According to the inContext people involved in the project, an interesting challenge in developing this global digital servicing platform has been fitting it to the working methods and skills of personnel in different countries and regions – for instance focusing on visual instructions and image support instead of text, to make the platform useable for people with a limited knowledge of English.

A sustainable workplace
At inContext we aim to balance productivity and environmental
responsibility, when we talk about developments and goals for the
year, we do mention sustainability as one of our core missions. During
the past few years, our focus has been to make inContext a
sustainable workplace, many actions have been taken and more are
in the pipeline.