Managing refurbishment and upgrading of passenger coaches

We are implementing equipment upgrades for a large Nordic railway company, operating nearly 30 different types of passenger coaches, including sleeping and dining coaches. Railway coaches are sturdily built and can last for decades. But they need regular upgrading and refurbishment for them to live up to modern standards, and for improved customer experience. inContext provides technical project management of all levels of upgrades, including electronics, lighting, interior and exterior design, water systems, refrigerators, water boilers, new seats etc.

The inContext project managers are ensuring that all requirements are met, and on top of that they handle budgets, delivery schedules, internal project steering groups and much more. They specify the technical requirements for each upgrade, which are then included in the tenders that go out to potential providers.
Subsequently, they are involved in securing that the providers live up to the standards and quality required. For instance, on-board equipment is required to withstand the force of up to 5G, which is the G-force generated when a passenger pulls the train’s emergency brake. In general, railway coaches and their interior have to live up to strict regulations, not least when it comes to safety and fire hazards.
Another important part of the job is to work closely together with maintenance personnel, to ensure that the upgrades can be serviced and maintained as easily and efficiently as possible. Also, the inContext project managers work together with train personnel to ensure that new equipment fits well with working routines and ergonomics, for instance when designing a new kitchen for a dining coach.
Primarily, inContext is working with passenger coaches for regional and long distance trains.

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